Question I edited a Texture file in Excel, saved it as a text file, then tried to use it in TracePro, but I get an error message that TracePro fails to read the Texture File. How can I resolve this? Synopsis Texture file fails to read Solution Open the Texture File in a Text Editor application...
Question I am unable to change the color of an object I imported into TracePro from a CAD file. How can this be resolved? Synopsis Unable to change the color of an object imported from a CAD file Symptoms OBSERVATION
Question Would you please explain the coherence between the saved total lumens and the number of ray traced. It could give some problems when you use the file in a calculation program. (See attached file: halfrun.ies)(See attached file: fullrun.ies) Synopsis Analysis results after cancelling...
Question I want to make a surface which has some scattered transmittance. So I made a Fresnel type surface with varing BTDF ratio. Comparing the ray tracing results of different BTDF ratios, I found all the results are the same. Please let me know how should I express the nature of the rough...
Question When running long scheme macros, I get the error message "out of heap space" or "free store overflow" in the Message/Macro window, and the macro fails to run to completion." How can I resolve this? Synopsis Scheme Memory management - resolution of "out of heap space" and "free store...
Question I imported a CAD file into TracePro, but the local origin defined in the CAD Program is lost. Now I want to scale and rotate objects relative to each other, but it doesn't work right. How can I resolve this? Synopsis Orientation is lost for objects imported Symptoms When objects are...
Question I have tried to combine two files using either File/Merge or Insert/Part, but the new objects are not brought in at the correct locations. What can be done to resolve this?
Question How can I resolve the License Failure resulting from the Codemeter service shutting down?
Question How do I enable Windows Installer Logging? Synopsis Instructions to enable Windows Installer Logging Solution go to the Windows Start Menu in the box type regedit , and then hit ENTER in the Registry Editor window, navigate to the following registry...
Question What options are available in TracePro for importing CAD files, and which option is best? Synopsis Comparison of CAD Import options for TracePro Solution The import options to TracePro can be obtained by selecting File/Open, then looking at the list of File Types that can be opened. The...
